Design conversations as graphs, plug in any model or voice provider, and go live at the edge, near your customer.
Bring your own provider
The moment a call comes in, your agent picks up — no hold music, no voicemail, no waiting on a queue.
The same agent works nights, handles the rush, and knows exactly when to bring a person in.
No shift changes and no burnout — the same agent answers at 3am as it does at 3pm.
Ten calls or ten thousand, every one gets answered instantly — no queue, no busy signal.
Follow-ups, feedback requests, appointment reminders — your agent reaches out on its own, no one has to ask.
Handle everyday requests and complex edge cases without trade-offs. Design the flow, pick the stack, and go live in weeks, not months.
Drag-and-drop conversational flows with branching, guardrails, and full control over behavior.
Track calls, latency, resolution and cost across every agent, and keep improving.
Own your numbers, your providers, and your compliance posture, with the governance a platform team actually needs.
Upload PDFs and docs to a knowledge base. Voxvol chunks, embeds, and reranks in real time so your agent quotes the right policy on the right page, with the source attached to every call.
Drop in documents; we chunk, embed, and index automatically.
Similarity thresholds and reranking for precise retrieval.
Every retrieval logs the document and page it came from.
Pick a use case, leave your number, and a Voxvol agent calls you in under a minute.
Run NPS, CSAT, and CES surveys as a natural part of the conversation. The agent asks, adapts its follow-up to the score it hears, and scores every response automatically, no separate survey tool to wire up.
Detractors and passives get a follow-up question; promoters don't waste time on one.
Trigger after a call, push via API, upload a CSV list, or run it on a recurring schedule.
Enterprise-grade controls, without needing an engineer on staff to run them.
See and manage every branch, clinic, or store from a single login, no separate accounts to juggle per site.
Set a monthly limit per location. Calls pause instead of turning into a surprise bill at month's end.
Pull up any conversation for staff training, a customer dispute, or peace of mind, no digging through a call log.
Front-desk staff see what they need to do their job; owners and managers see everything. No shared logins.
Built for real call volume with failover baked in, so a bad connection never turns into a missed customer.
Built on an open, auditable engine. Export everything and walk away any time, no lock-in, no black box.
Bring your own provider keys and pay providers directly, or use shared platform accounts. Talk to us for a plan sized to your call volume.
Engineering notes, product updates, and lessons from the field.
Most post-call surveys get ignored. Doing it as a quick voice exchange, and adapting the follow-up to the answer, changes that.
Prompt-only voice agents get brittle fast. Here's why we modeled conversations as graphs instead.
TENANT_OWNED, PLATFORM_SHARED, or DISABLED, how Voxvol's provider policy model actually works under the hood.
How Voxvol's built-in RAG pipeline turns a PDF into a cited, voice-ready answer.
Quotas, DID inventory, and provider policy, the three things every agency reselling voice agents needs.
Spin up your first agent in minutes: any provider, graph flows, and knowledge grounding included.