Six configuration patterns across industries: what's wired up, grounded, and governed.
Three graph agents handle order status, returns, and address changes. Anything outside policy transfers to a human with full transcript context.
Agents collect symptoms, insurance details, and preferred times, then hand off a structured summary to front-desk staff for scheduling.
A knowledge base of underwriting guidelines backs every answer, with the source page cited so compliance can audit any response.
Batch campaigns queue against a tenant's concurrency cap, so the next call starts the moment a slot frees up, no manual dialing.
Each client gets isolated agents, keys, and DIDs under a shared admin, so a small team can operate agents for dozens of clients.
First-notice-of-loss calls are transcribed and time-stamped automatically, with claim details routed to the right adjuster queue.
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