Industries/Healthcare
Industry

Healthcare

Voice agents that schedule appointments, handle intake questions, and triage routine calls, grounded in your clinic's own policies, with a human handoff for anything clinical.

Answer every patient call, day or night.

Appointment scheduling

Book, reschedule, and confirm visits without hold-queue wait times.

Intake & FAQs

Answer insurance, hours, and prep-instruction questions from your knowledge base.

Clinical escalation

Any symptom-related or urgent call transfers immediately to a human.

After-hours coverage

Never send a patient to voicemail at 7pm, the same agent that works during the day covers nights and weekends.

Incoming call · Patient line
CallerHi, I need to reschedule my appointment with Dr. Patel.
AgentSure, I see you're booked for Thursday at 2pm. I have Friday at 10am or Monday at 3pm open.
CallerFriday works.
AgentDone, you're confirmed for Friday at 10am. You'll get a text reminder the day before.
Duration0:41
ResultAppointment rescheduled
EscalatedNo
24/7
patient line coverage
0
patients sent to voicemail
<1min
average time to reschedule a visit
How it works

Up and running in a few steps.

Connect your scheduling system

Link the calendar your clinic already books from.

Load your policies

Insurance, hours, and prep instructions go into the knowledge base.

Set the escalation line

Any clinical or urgent-sounding call routes straight to a person.

Go live

Patients start getting answered immediately, day or night.

FAQ

Questions you might have

What happens if a patient describes a symptom or emergency?+
Any clinical or urgent-sounding call is immediately transferred to a person, the agent is built to recognize when it's out of its depth and hand off right away.
Is patient information handled securely?+
Yes, every call is logged with an access-controlled trail, and you control exactly what information the agent can see and share.
Can it handle multiple providers and their individual schedules?+
Yes, it checks real per-provider availability, so it never books a patient into a slot that doesn't actually exist.
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