Platform/Knowledge Base
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Knowledge Base

Upload your FAQs, pricing sheets, and policy documents, and the agent answers questions using exactly what's in them, no made-up answers, no outdated information.

Your agent answers from your actual policies, not a guess.

Upload your FAQs, pricing sheets, and policy documents, and the agent answers questions using exactly what's in them, no made-up answers, no outdated information.

Incoming call · General inquiry
CallerDo you guys offer refunds after 30 days?
AgentOur policy allows exchanges up to 45 days, but refunds only within the first 30. Since you're past 30 days, I can offer a store-credit exchange instead.
Duration0:24
ResultAnswered from policy document
EscalatedNo
What's included

Everything in Knowledge Base

Upload and go

Drop in PDFs, docs, or your existing FAQ page. No formatting or tagging required.

Answers, not guesses

The agent only answers from what you've actually given it, if it's not in there, it says so instead of making something up.

Always current

Update a document and every future call reflects the change immediately.

Every answer is traceable

See exactly which document and section an answer came from, so you can double-check its work.

How it works

Up and running in a few steps.

Upload your documents

Policies, pricing, FAQs, whatever your team already refers to.

Agent indexes it automatically

No manual tagging or formatting cleanup needed.

Caller asks, agent answers

Pulled directly from your material, in plain spoken language.

You can audit every answer

Every call log shows which document backed up the answer given.

0
made-up answers, everything is source-checked
<1s
to search your whole policy library
FAQ

Questions you might have

What if my documents don't cover what someone's asking?+
The agent says it doesn't have that information instead of guessing, and can offer to connect them to a person.
How often do I need to update it?+
Whenever your policies change. Update the document once and every call after that reflects the new version.
Can I see what it's telling customers?+
Yes, every call log shows the exact answer given and which document it came from.
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