Platform/Graph Agents
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Graph Agents

Instead of hoping an AI improvises the right thing, lay out exactly how a call should go, what to ask, when to check something, when to bring in a person, and let the agent handle the natural back-and-forth inside that flow.

Design the conversation your way, so it never goes off the rails.

Instead of hoping an AI improvises the right thing, lay out exactly how a call should go, what to ask, when to check something, when to bring in a person, and let the agent handle the natural back-and-forth inside that flow.

Live test call · New agent
CallerHi, I'd like to book a cleaning for next week.
AgentHappy to help. Do you have a day that works best, and is this the same address as last time?
CallerThursday, and yes, same address.
AgentThursday's open at 10am or 2pm. I've got you down for 10am, confirming by text now.
Duration0:31
ResultAppointment booked
EscalatedNo
What's included

Everything in Graph Agents

Visual call flow builder

Build the conversation by connecting boxes on a screen, greeting, question, booking, handoff, no code and no prompt-writing required.

Decide what's fixed and what's flexible

Lock in the exact wording for anything that must be said, a disclosure, a price, and let the agent phrase the rest naturally.

Reuse pieces across agents

Built a good ID-check step once? Drop it into every other agent instead of rebuilding it from scratch.

Change one step without breaking the rest

Edit a single part of the flow and the rest of the conversation stays exactly as it was.

Test before it ever answers a real call

Call the agent yourself and walk the exact flow before customers ever hear it.

How it works

Up and running in a few steps.

Sketch the flow

Lay out the conversation as connected steps: greet, ask, look something up, decide, close.

Set the guardrails

Mark which parts must be word-for-word and which parts the agent can phrase naturally.

Test it live

Call the agent yourself and walk through the flow before it goes live.

Publish and adjust

Go live, then edit any single step later without touching the rest of the flow.

3
average steps to launch a new agent
0
lines of code required
10x
faster to change than a rewritten script
FAQ

Questions you might have

Do I need to know how to code to build one of these?+
No. The flow is built by connecting boxes on a screen, similar to a flowchart. Anyone who can sketch out how a phone call should go can build one.
What happens if a caller asks something outside the flow?+
The agent can still answer naturally using your knowledge base, it just returns to your planned flow once it's handled the detour.
Can I change the flow after it's live?+
Yes, edits take effect immediately and don't require re-testing the whole agent, just the part you changed.
Related

Pairs well with Graph Agents

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