Ground an agent in your help docs and policies to answer common questions, pull order or account data, and escalate only what actually needs a human.
Every response sourced from your docs, with citations logged.
Pulls live data via function calls mid-conversation.
Transcript and captured variables handed to the human agent when needed.
Most calls end with the issue actually fixed, not a ticket number and a promise to follow up.
Whatever your support team already refers to.
Real data, not guesses, pulled mid-call.
Complex or emotional cases route to a live agent with full context.
No ticket, no callback, no queue.
Spin up an agent in minutes, any provider, no lock-in.