Voice agents that field driver check-ins, delivery status calls, and reschedule requests, freeing dispatch to handle exceptions.
Real-time order status pulled from your system of record.
Automated pickup/drop-off confirmation calls, logged automatically.
Delays or damage claims route straight to a human dispatcher.
Most check-in and status calls don't need a human at all, freeing dispatch for the calls that actually do.
Live order and route status feeds the agent's answers.
What a driver confirms at each stop.
Delays, damage, or anything unusual routes to dispatch.
Status and check-in calls happen without a person on the line.
Spin up an agent in minutes, any provider, no lock-in.